Returns & Exchange
Returns & Exchange Policy ā MakeupBeauty.PK
At MakeupBeauty.PK, customer satisfaction is important to us. We want you to have a smooth and reliable shopping experience. Please read our Returns & Exchange Policy before placing an order.
Return Eligibility
If you receive a damaged, defective or incorrect product, please contact us within 48 hours of delivery.
To help us review your request, please provide:
- Your order number
- Clear photos or videos of the product
- Photos of the parcel and packaging, where relevant
- A brief explanation of the issue
Exchange Policy
Exchange requests may be considered for products that arrive damaged, defective or different from what you ordered, subject to review and product availability.
Non-Returnable Products
For hygiene and safety reasons, opened or used beauty, skincare, makeup and personal care products are generally not eligible for return or exchange unless they are damaged, defective or incorrect.
Conditions for Returns
- Products should be unused and in their original packaging, where applicable.
- All accessories, freebies and included items should be returned with the product.
- Requests must