Shipping policy

Shipping Policy – MakeupBeauty.PK

Last Updated: October 22, 2026

At MakeupBeauty.PK, we aim to deliver your favorite beauty and skincare products safely and conveniently. This Shipping Policy explains how we process, dispatch, and deliver orders within Pakistan.

1. Order Processing

Orders are processed after confirmation and, where applicable, payment verification.

  • Orders are generally processed within 1–3 business days.

  • Orders placed on weekends or public holidays may be processed on the next business day.

  • Processing times may vary during sales, promotions, or periods of high demand.

You will be contacted if an unexpected issue affects the processing of your order.

2. Delivery Time

Estimated delivery times within Pakistan are:

  • Major cities: Approximately 2–5 business days after dispatch.

  • Other cities and areas: Approximately 3–7 business days after dispatch.

  • Remote areas: Delivery may take longer, depending on courier coverage.

These are estimates, not guaranteed delivery dates. Actual delivery times depend on the courier service, destination, weather, public holidays, and other circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout or communicated before the order is confirmed.

Any free-shipping offers will be subject to the conditions stated in the relevant promotion.

4. Delivery Address and Contact Details

Customers must provide a complete and accurate shipping address, city, postal code where applicable, and active phone number.

MakeupBeauty.PK is not responsible for delays caused by incomplete or incorrect delivery information. If a shipment cannot be delivered because of incorrect details, additional delivery arrangements or charges may apply where permitted by law.

5. Order Confirmation and Tracking

After placing an order, you may receive an order confirmation through the contact details provided.

Where tracking is available, we will share the tracking details or relevant delivery updates so you can follow your shipment.

Please keep your phone available for courier calls and delivery coordination.

6. Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us with your order number.

We will review the shipment status and, where possible, coordinate with the courier to investigate the delay.

Delivery estimates may be affected by circumstances beyond our reasonable control. This does not limit any rights you may have under applicable law.

7. Damaged, Incorrect, or Missing Items

Please inspect your order upon delivery.

If you receive a damaged, defective, incorrect, or incomplete product, contact us within 48 hours of receiving your order and provide:

  • Your order number.

  • Clear photos or a video showing the issue.

  • A brief description of the problem.

We will review your request and explain the available resolution under our Return and Refund Policy and applicable law.

8. Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders, depending on the delivery location and the options offered at checkout.

If COD is available, please ensure that someone can receive the order and pay the amount due at delivery.

Order confirmation may be required before dispatch.

9. Failed Deliveries and Refused Orders

If a delivery attempt fails, the courier may contact you to arrange another attempt, subject to its policies.

Repeated failed deliveries, incorrect contact details, or refusal to accept an order may result in cancellation or additional delivery arrangements where permitted by law.

Any refund or additional charges will be handled according to our published policies and applicable consumer protection requirements.

10. Changes to Shipping Information

If you need to update your delivery address or phone number, contact us as soon as possible.

Changes may not be possible once an order has been packed, dispatched, or handed over to the courier.

11. Contact Us

For shipping questions, order updates, or delivery assistance, please contact:

Store Name: MakeupBeauty.PK
Phone / WhatsApp: 03030055111
Email: Please use the customer support email listed on our website.

Please include your order number so we can assist you more efficiently.

Thank you for choosing MakeupBeauty.PK. We appreciate your trust and look forward to serving you.

MakeupBeauty.PK – Your Beauty, Your Confidence.